Some of the many benefits we provide our employees

Inside Sales Representative (Night Shift) (Ahmedabad)

We are looking for motivated and well-spoken Inside Sales Representatives to join our team. The Inside Sales Representative will be responsible for identifying and nurturing prospective leads for our customers, understanding their needs, and ensuring a smooth pre-sales process. You should be able to warm up leads and perform lead qualification processes. This is an opportunity to work with several midsize and large tech firms in the US and worldwide.

To be successful as an Inside Sales Representative you should be able to build instant rapport with the people you talk to. A top Inside Sales Representative should also be very competitive and a good listener.

The key aspects of this role:

• Communicating with prospects of infoAnalytica’s customers, identifying and qualifying B2B leads
• Undertake lead discovery and lead nurturing campaigns
• Warming up the lead for customer marketing and sales’ teams, with diligent follow ups
• Understand customer campaigns, their products/services and appropriately communicate customer brand identity to prospects
• Undertake pre-sales outreach processes such as opt-ins, content syndication, and marketing and sales lead qualification.
• You will have to work in US time zones from our Ahmedabad offices

Required skills and experience

• At least 2 years of prior experience with inside or pre-sales for products preferably in the tech vertical
• Excellent verbal communication skills
• Excellent Organizational, planning, reporting skills and proven ability to multi-task
• Demonstrated experience in converting prospects into leads ; Proven experience in appointment setting especially with C level people in mid-size and large corporations.
• Demonstrated proficiency in cold calling
• Should be self-motivated and high energy

Business Analyst (Data Steward)

infoAnalytica Consulting, a global marketing research and demand generation services company, is looking to hire business analysts, at its offices in Ahmedabad, to contribute to our data services business unit that delivers to several global customers.

infoAnalytica has serviced more than 250 corporations globally and delivers to industries such as Technology, Software, Telecommunications, Retail, Healthcare and Life Sciences, Financial Services (BFSI), Media and Publishing and Manufacturing. We work extensively with our North America customers’ Marketing, Sales and Product Management teams for supporting their marketing and demand generation needs. In this area, infoAnalytica has worked on a range of data verification, data validation and data mining projects. We support our customers’ demand generation programs by providing detailed intelligence of prospects that can be directly used for field sales, telemarketing, email outreach and leveraging social media to acquire customers.

Key Responsibilities:

• Manage data as a corporate asset. Identify and understand the use of new, existing and legacy data assets, thus increasing efficiency and re-use of data.
• Responsible for all company and customer data assets, especially those built for our data services projects.
• Responsible for Data strategy (acquire, build, append, refresh, reuse, and monetize); data warehousing and database management; data governance, control and policy development. Focus on maintaining data quality and exploitation of data assets to create value for customers.
• In this capacity, the analyst will oversee strategic data priorities for various projects and guide the data services, tech and others teams on what data to store, analyse, build and exploit for every project. This will also include identifying new and accurate data sources and build the most efficient mechanisms for data acquisition and discovery.
• The analyst will also act as a thought leader defining a project’s data acquisition strategy and roadmap. It will require determining how best to leverage existing data assets and acquire any new data assets from multiple sources. An understanding of automation (for data capture and mapping) through technology, data processes and policies will be required.
• The analyst will work closely with our tech teams in organizing and creating an environment that makes data and information accessible with appropriate channels of access controls – and build the right knowledge repositories. In this collaborative role, one would also work with key internal and external stakeholders as well as departmental leaders and executives, fostering a relationship of trust and playing an advisory role for all data needs.
• The analyst should be a problem solver with a thorough analytical mindset and will have to build effective MIS systems for data optimization and reuse.
• The position will also play a mentorship role to key personnel within the data department, assisting in the execution of their function, and encouraging constant growth and efficiency.

Key requirements

• This will be a highly collaborative role. Hence, it is imperative that the candidate have exceptional communication skills; is able to understand customer requirements, communicate these with clarity, conviction and precision to respective managers.
• At least 3 years of working experience in data heavy role or the demand generation space. Should have hands-on experience in executing data projects and exceeding customer expectations.
• Good technology insight and awareness. The analyst should be able to proactively identify and leverage the right technology for data acquisition, data warehousing and data mining processes and projects. This includes familiarity of the front-to-back data lifecycle, prevalent big data tech infrastructure, and a wide array of relevant data quality tools, and database management platforms.
• Understanding of self-service data preparation mechanisms, is a plus.
• Interpersonal Skills: A suitable candidate will be a result-driven individual, be highly creative and analytical, be a strategic thinker, have an ability to work comfortably in a collaborative setting, be comfortable working with business top-leadership and executives, be highly organized, have an ability to work on multiple simultaneous projects, and have an innate ability to remain calm and composed during times of uncertainty and stress.
• The analyst will be a data steward. They should think of themselves as an enabler much more than an owner, and concentrate on making infoAnalytica’s data organization smarter and results driven.

Research Associate – Data Services

InfoAnalytica Consulting is a B2B Demand Generation and marketing analytics firm. We provide critical market intelligence and valuable business insights to our clients, globally. We at InfoAnalytica understand the aspirations of people including prospective employees and provide them with a conducive work environment, and opportunities to explore, learn, train and grow alongside some of the best professionals in the industry.

Currently we have openings for data/web researchers at Ahmedabad. As a data researcher, you will be responsible to validate business databases and generate B2B contact information, using the internet.

Skills:

• Intelligently research the web and social media channels to identify companies, contacts and capture key information
• Check the accuracy of the data on the websites by comparing various online sources

• Data gathering, consolidating, managing, interpreting and curating them to database as per client’s requirement
• Work alongside the Team Leads/Managers to establish clients’ need and deliver results
• Define new data collection sources and analyze them to use it effectively
• Good MS Office knowledge (especially Excel)
• Contributing in developing and sharing best practices

Key Words:

Internet Search, Web Research, Google Search, LinkedIn Search, Email Communication Skills, MS Office esp. Excel skills – VLOOKUP, HLOOKUP, sorting, filtering, formatting

Requirement:

• Undergraduates (minimum 12^th Pass) /Diploma / Graduates / Post Graduates
• Candidates preferred with experience in US /Canada Process.
• Prefer candidates with minimum 1 year of relevant experience

Sales Development Representative (Voice Services)

InfoAnalytica has serviced more than 250 corporations globally and delivers to industries such as Technology, Software, Telecommunications, Retail, Healthcare and Life Sciences, Financial Services (BFSI), Media and Publishing and Manufacturing. We work extensively with our North America customers’ Marketing, Sales and Product Management teams for supporting their marketing and demand generation needs. In this area, we have worked on a range of data verification, data validation and data mining projects. We support our customers’ demand generation by providing detailed organizational database of prospects that can be directly used for field sales, telemarketing, email outreach and social media to acquire customers.

InfoAnalytica Consulting is looking to hire an experienced Sales Development Representative, at its offices in Ahmedabad and Pune Location. We are looking for an enthusiastic team player to generate leads/appointment booking by cold calling in a fast-paced environment. A successful lead generator must be friendly and persuasive. They must be able to understand the customers’ requirements well and present solutions that meet their needs.

Job Responsibilities 

• Making multiple outbound calls to assigned B2B prospects. Develop sales opportunities by researching about the prospect company, influencing and relationship-building skills, by providing information on the product / value proposition of the client.
•  Ability to understand the key objections from prospects, clarify their concerns & use product knowledge & vendor led training to alleviate these concerns & move the sales cycle forward.
  Persistently follows up with the prospect in a clear & timely manner to ensure positive outcomes.
• Understand customer campaigns, their products/services and appropriately communicate customer brand identity to prospects.
• Provide detailed and concise feedback to the Voice Operations leads on the outcomes (conversions / rejects / not interested etc.).
• Undertake pre-sales outreach processes such as AG, HQL, SQL, BANT, marketing and sales lead qualification.

Requirements:

• Minimum 2 years’ experience in B2B sales, ideally selling to technology stakeholders, senior stakeholders including C-suite within enterprise and SMB organizations with a solid track record of lead conversions via outbound calling and emails.
• Been part of marketing and sales lead generation campaign teams focusing on SQL, MQL, BANT, AG etc.
• Excellent verbal communication and convincing skills; should be able to think on their feet and provide effective rebuttals / responses to prospects on the calls.
• Strong track record of meeting their targets for SQL / MQL / BANT/ AG campaigns.
• Should be self-motivated , energetic, able to work in a dynamic environment focusing on outcomes and demonstrate a high level of resilience.
• A go-getter, collaborator who is keen to learn and is highly receptive to feedback.

Program Manager

InfoAnalytica Consulting, a global marketing research and demand generation services company, is
looking for marketing & Sales professional, at its offices in Ahmedabad, to contribute to our
marketing and demand generation services business unit that delivers to several global customers.
infoAnalytica has serviced more than 250 corporations globally and delivers to industries such as
Technology, Software, Telecommunications, Retail, Healthcare and Life Sciences, Financial Services
(BFSI), Media and Publishing and Manufacturing. We work extensively with our North America
customers’ Marketing, Sales and Product Management teams for supporting their marketing and
demand generation needs. In this area, infoAnalytica has worked on a range of data verification,
data validation and data mining projects. We support our customers’ demand generation programs
by providing detailed intelligence of prospects that can be directly used for field sales,
telemarketing, email outreach and leveraging social media to acquire customers.

What you’ll do:

We are looking for a dynamic, driven and creative thinker with a strong experience in digital
marketing, and program management a) to lead, and b) manage client campaigns end to end. This
includes but isn’t limited to:

• Gathering project requirements from stakeholders and planning and organizing client
  campaigns.
• Responsible for timely delivery of client programs, revenue, and profitability targets for the
  team
• Developing workflows and assigning tasks to team members, and monitoring progress daily.
• Developing and implementing change management in projects; and assessing, managing,
  and mitigating risks.
• Identifying actionable insights from the available data / dashboards; and working with
  stakeholders across operations, data services, sales, and customer success teams to
  formulate effective program implementation strategies, and monitoring processes.
• Establish a high standard for productivity, quality, customer service as well as define user
  guidelines.
• Develop regular program analysis for internal stakeholders and prepare monthly analysis for
  client reviews.
• Day-to-day responsibilities will include floor discipline, project scheduling, project
  prioritization, meetings/brainstorming sessions, tracking MIS on multiple projects, data
  distribution, establishing daily output and efficiency/utilization of teams, relevant
  escalations, review meetings and client interactions etc.
• Coaching, training, and counselling team members to enable them to be successful in their tasks. And fostering a culture of high performance, trust and customer centricity.

Who are we looking for?

• Bachelor’s degree in business, operations management, or related field; with 5- 7 years of
  working experience within Martech, Digital Marketing or related industries providing
  products / services for international markets, and to enterprise clients.
• Should have hands-on experience in executing projects and exceeding customer
  expectations, including experience with hands-on managerial roles, directly managing teams
  (preferably distributed teams) and driving change.
• Excellent communication and articulation skills; with strong presentation and power point skills.
• Exceptional organizational and leadership skills to be able to effectively manage multiple programs and create a positive and high-performance culture within the team.
• An innate ability to remain calm and composed during times of uncertainty and stress; and should be comfortable working in a highly dynamic, start-up type of environment.
• Should be a creative and analytical thinker with strong problem-solving skills.
• Strong understanding of BI and project management tools.

Voice Trainer

InfoAnalytica has serviced more than 250 corporations globally and delivers to industries such as
Technology, Software, Telecommunications, Retail, Healthcare and Life Sciences, Financial Services
(BFSI), Media and Publishing and Manufacturing. We work extensively with our North America
customers’ Marketing, Sales and Product Management teams for supporting their marketing and
demand generation needs. In this area, we have worked on a range of data verification, data validation
and data mining projects. We support our customers’ demand generation by providing detailed
organizational database of prospects that can be directly used for field sales, telemarketing, email
outreach and social media to acquire customers.
InfoAnalytica Consulting is looking to hire an experienced Voice Trainer for its Outbound B2B Calling
Team, located in Ahmedabad / Pune. This is an opportunity to be part of a dynamic and fast-growing
team within the organization, working with Fortune 500 clients including the world’s biggest names in
technology & ecommerce, across North America and Asia Pacific.

Responsibilities:

• Responsible for new joinee and refresher trainings for sales , marketing and content syndication
  programs, including associated soft skills, OJT, and on-going up-skill training for existing
  employees.
• Conduct skills gap analyses to identify areas of improvement for existing team members.
• Review individual calls and provide appropriate coaching to ensure attainment of set goals.
• Understand new project requirements by working closely with all the required stakeholders, and
  plan & execute training program for new campaigns / projects.
• Work closely with the operations and audit teams to ensure successful execution of customer
  programs.
• Document and communicate issues to appropriate department/ individuals and assume
  ownership until completion. prepare the trainees to convert leads.
• Coordinate individual and team performance review sessions along with the operations team to
  discuss strengths, and areas of development for each caller.
• Must be able to handle strenuous timelines, willing to operate in different shifts and available to
  interact with employees at all levels.
• Maintain updated records of training material, curriculum, and costs; along with performance
  scorecards for each individual agent
• Must be able to identify and resolve problems in a timely manner supported by relevant data .
• Should have the ability to gather and analyze information skillfully to develop alternative
  solutions.

Requirements:

• Bachelor’s degree in business, operations management or related field; with 5- 7 years of
  working experience as a trainer within Martech, Digital Marketing or related industries providing
  products / services for international markets, and to enterprise clients.
• Experience in a marketing or sales position and training certifications is a plus.
• Outstanding communication and articulation skills; with strong presentation and power point skills.
• Willingness to keep abreast of new techniques in training and related technology / platforms.
• Excellent time management, organizational and analytical skills.
• Should be a strong team player with a strong ability to design innovative and effective training programs including using gamification.
• Experience with building and developing teams, with good coaching skills.